We can fix your boiler
If your boiler has broken down and needs repairing, then GHS can help you. We can repair all makes and models of boilers. Our phone number is 01329 285 993.
All our boiler repairs are guaranteed — and we only use genuine boiler manufacturers’ parts.
We have over 40 years’ experience in boiler repairs — from identifying the cause of the breakdown to fixing it properly — as well as servicing them.
With all our experience you can be sure we’re the right company to carry out repairs to your heating system.
And there are lots of testimonials on our review page — many from repeat customers.
But if you’re worried about the cost of repairing your boiler, we’ve a new low-cost finance package (click this link) to help you spread the burden.
Oh! — do scroll down for our handy guide to common boiler faults.
Check through these top ten boiler faults — you may find you can correct the problem yourself.
No heating or hot water
It’s not just low gas or water pressure which causes your boiler to fail. Broken pumps, valves, airlocks and controls can all knock out your boiler. Modern boilers give an error code, check this in the boiler’s manual and if you can’t fix it yourself, call in a qualified heating engineer. Our phone number is 01329 285 993.
Banging, knocking, gurgling or whistling
Any off the above noises are tell-tale signs you have a problem and a boiler breakdown is just around the corner. Low water pressure and air trapped in the system are common causes to check for first. ‘Kettling’ (see below) and bangs could be a sign of impending pump failure or a blocked heat exchanger. You’re better off calling an engineer sooner rather than later for these problems. We’re on 01329 285 993.
Leaks and weeps
A boiler should not leak anywhere so if you do have a leak, you have cause for concern. If you’re lucky it could just be a leaky filling loop from inside the boiler. Again, recommended action is to call an engineer — printed circuit boards don’t like water and they are expensive to replace. Leaks left alone quite often cause multiple issues with boilers. It might look like a small leak, but you would be surprised how often they lead to needing a new boiler. Do ring us on 01329 285 993.
No pilot light
Quite often a simple fix — try resetting the boiler first. If no joy, it is usually a broken thermocouple. A change in the wind quite often knocks the pilot light out — and do check the boiler has power. If you’re not sure how to reignite your pilot light, look in your boiler’s manual.
Frozen condensate pipe
A modern condensing boiler has to get rid of waste water. Sometimes this pipe freezes up and locks the boiler out. You can try and pour warm (not boiling) water over the external condensate pipe and then reset the boiler. Hopefully this will work. Please remember if you have this issue so do your neighbours — so call-outs (01329 285 993) may take longer to arrange than usual.
A condensing combi boiler only works if the pressure is above 1 bar. There’s usually a gauge on the front of the boiler — if the gauge reads below one, your boiler will stop. Possible reasons include a water leak in the boiler or on your radiators — check the thermostatic radiator valves (TRVs). Remember every time you bleed your radiators you lose pressure, so top it back up (see point nine). Check for a fault code and read the manual — this could be a nice simple fix you can do yourself.
You know the song your kettle makes when you boil it dry? It’s called ‘kettling’ and in a boiler is usually the result of lime scale or sludge build-up on the system’s heat exchanger. The heat exchanger is in the heart of your boiler. If you hear this noise, you need to call an engineer. They may be able to flush it out or have to quote for a new heat exchanger. The bad news is this is often a point in time to think about changing your broken boiler for a new system. Please ring us on 01329 285 993 to see how we can help.
Thermostat and control issues
If you have a wireless room stat or RF stat, the first thing to do is to check your batteries. Some cheaper thermostats can conflict with your neighbour if they are on the same frequency. After that you’ll need an engineer round to check your controls. Ring us on 01329 285 993 to arrange an appointment.
Radiators not getting warm
If the boiler is working fine, check your pump is working first. If it is, feel your radiators — if they are only hot in patches, they are probably suffering from sludge build-up or trapped air. Then, if the bottom of a radiator is getting hot but the top is staying cool, it probably needs to be bled. If you’re happy to bleed your radiators great — just remember to top the system back up and re-pressurise it. Your boiler manual should show you how.
Boiler cuts out or turns off
This is usually because a safety device in the boiler has been activated. Common reasons are thermostat issues, water pressure getting low, water flow due to a faulty valve or pump failure. A modern boiler will give you an error code, so check the boiler manual. If it’s a gas boiler, you will need to call out a Gas Safe Engineer. Most companies will quote before any work is carried out — we always do (and our quotes are free). Our number is 01329 285 993.
Boiler maintenance cover plans
Worried about your boiler breaking down and the cost of repairing it? Well, good boiler insurance will protect you. First, though, check if it’s wrapped up with your banking or home insurance. Then look at what these ‘free’ plans offer and how they compare with our maintenance plans. Is the cover and levels of service as good as ours? Do they include an annual service for your boiler? Use the link below for details.
At GHS we offer our own boiler cover plans to protect you if your boiler breaks down and you need a costly repair. Each plan includes an annual boiler service — use this link for the details of our maintenance plans.
Green Homes Grant
There’s up to £5,000 available… £10,000 for those on certain benefits.
Finance — a package to suit you
Subject to credit approval, finance will be provided through Phoenix Financial Consultants. Phoenix Financial Consultants is authorised and regulated by the Financial Conduct Authority.
GHS, part of GHS Group Limited, is an introducer appointed representative of Phoenix Financial Consultants Limited (“Phoenix”).
Phoenix is a credit broker authorised and regulated by the Financial Conduct Authority (Financial Services Register no. 539195).
It oﬀers ﬁnance for home improvement projects from its panel of lenders. All ﬁnance is subject to status and credit checks.
What area do we cover?
For commercial customers, we work in Hampshire, Dorset, Wiltshire and West Sussex. If you’re not sure, just ask us! Our phone number is 01329 285 993.